the hallmark healthcare team

The right technical skills are only the foundations of great care. We believe that truly exceptional care comes from a passion for excellence at all levels of our team. That’s why:

• We encourage our staff from Hallmark residential care and nursing homes to attend personal development events that help release individual potential. Students are taught to overcome fears and inhibitions that might have held them back. A series of fun exercises prove what can be achieved with the right attitude. These include breaking boards with bare hands, bending iron rods and even walking barefoot on hot coals!
• A personal development coach is employed to help team members work together and achieve high standards.
• One to one sessions are held every eight weeks to encourage two way communication between every employee and their manager.
• Bi-annual performance reviews are held to monitor progress, plan the next six months and identify training requirements .

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